FAQs

For campus-level questions about COVID-19 and its impact on university programs and operations, visit the Illinois COVID-19 Frequently Asked Questions.

For more information on how to use Zoom for course instruction visit the Teaching Tools and Technologies page

Any student with technology hardware needs should contact the Student Assistance Center at 217-333-0050 or helpdean@illinois.edu. Find out more about the Technology Loan Program here.

Faculty and staff with technology hardware needs should contact their department’s IT support staff.

For more information on exam proctoring, read more about Proctorio.

Proctorio, an online proctoring tool, helps ensure academic integrity for exams and other synchronous assignments. Illinois has a university contract with the vendor, which stipulates that Proctorio will only access student data necessary to perform the online proctoring function and will protect the privacy of the data, using the standards that the university employs. 

The Center for Innovation in Teaching & Learning has experts in pedagogy and educational technologies and are dedicated to providing support through individual consultations, workshops, best practices, and DIY resources. Schedule a consultation today.

The Office of the Vice Chancellor for Academic Affairs & Provost has created a document with example language that can be shared with students and included in a course syllabus to prevent this from occurring.