Continuing business while working from home is possible for many jobs, but to do it well, you need the right technology. This page offers information on how to obtain, use, and get help with the technologies we need to keep working at Illinois.
Communication Technology: Video, Voice, and Chat
Most employees will need to continue meeting with their work teams, committees, and supervisors while they work from home. Alternatives to meeting in-person include video, voice, and chat options, in addition to traditional email correspondence. Below are university-supported options.
Skype for Business allows for phone and video calls, instant messages, video conferences, and group chats through computers or mobile devices. It can also deliver voicemail as an email and integrates with Office 365 Email (Exchange) so that Skype for Business meetings show up on calendars for invited attendees.
The University of Illinois now offers Zoom Video Conferencing and Collaboration Service. Zoom offers options for video or phone meetings, webinars, trainings, and chat. It can also integrate meetings into your Outlook calendar.
Privacy and Security
Virtual Private Network (VPN)
This service allows people off campus to securely connect to the campus network, and obtain a campus network connection. This allows people to access services that are limited to campus IP space either by campus firewall groups, or other service contracts (like some library services).
2-Factor Authentication (2FA)
2-factor authentication (2FA) protects both you and the university from unauthorized access to your personal data stored in the university’s enterprise systems. The University of Illinois uses a 2FA service provided by Duo Security.
MediaSpace / Kaltura
Kaltura is a media hosting platform that allows students, faculty, and staff to share multimedia within a secure campus environment. Content can be shared with the world or restricted to specific users by NetID. The platform allows for a self-service YouTube like interface, and offers integrated screen and webcam recording. Kaltura is integrated with Compass 2G and Learn@Illinois, allowing you to use the same interface and see media you own across campus platforms.
Google Drive is a file storage and synchronization service that allows users to store, synchronize, and share files across devices. Since many people are already familiar with the Google suite of applications, Google Apps @ Illinois allows staff to hit the ground running with a familiar set of productivity tools.