Using Proctorio in Your Course – Moodle

Proctorio is a free online proctoring service that allows for better supervision of students in order to help ensure a high level of academic integrity while taking exams, while also avoiding the need for scheduling an exam with a remote proctor. In order to use Proctorio in your courses, please review the following instructions:

For Instructors Using Moodle

  1. Be sure to use Google Chrome for setting up and interacting with any exam using Proctorio.

  2. Go to the Chrome Extension store and install the Proctorio Extension for Chrome.

  3. Navigate to your course, be sure that editing is turned on, and in any content area click the hyperlink labeled “+ Add an activity or resource.”

  4. In the list of options, click the radio button next to “External Tool” (it has a green puzzle piece next to it), and then click “Add” at the bottom of the pop-up menu.

  5. For the Settings of the external tool:

    1. In “General” settings:

      1. Name the Activity “Secure Exam Proctor.” It is important that this item be named exactly Secure Exam Proctor (without the quotations)!

      2. In the drop-down menu next to “Preconfigured Tool,” select “Secure Exam Proctor.”

    2. In “Common Module Settings:”

      1. For the Availability: Select in the drop down menu: “Show on course page.”

  6. Navigate back to the main course page, and click on the External Tool just installed.

  7. This will install the Proctorio plugin into your course. It is ready to be configured to your exams.

  8. Navigate to a quiz or exam that you wish to have proctored.

  9. Click the “Edit” button to the right of the quiz or exam.

  10. Click on “Edit Settings” from the drop down.

  11. Scroll to and click on “Proctorio Settings” to expand that section.

  12. Check the box next to “Enable Proctorio Secure Exam Proctor.” This will make setting options for Proctorio appear.

  13. Below, we recommend the following settings for proctoring:

    1. Record Video

    2. Record Audio

    3. Record Screen

    4. Record Room (Intelligent Scan Recommended)

    5. Only 1 Screen

    6. Disable New Tabs (In Quiz Links Only Recommended)

    7. Close Open Tabs

    8. Verify Video

    9. Verify Audio

    10. Verify Desktop

    11. Auto ID Check

      1. The University’s license for Proctorio does not cover protection of student data such as addresses or ID numbers (if using something like a driver’s license or passport). Please let your students know to cover any identifiable information(other than their name and picture) if they plan to use a driver’s license or passport.

  14. Expand the “Proctorio Behavior Settings

  15. You may select a preconfigured behavior setting, or click “Custom” and set your own in the “Proctorio Frame Metrics” area.

  16. Enter the rest of the settings of your quiz or exam, and click “Save and Display.”

    1. Note: Proctorio will set a password for your exam. Proctorio will enter the password for the student once they have enabled the Google Chrome extension on their web browser. Proctorio will also require that in your “Layout” settings the “New page” is set to “Never, all questions on one page”.

ALSO NOTE: The University’s license for Proctorio does not cover protection of student data such as addresses or ID numbers (if using something like a driver’s license or passport). Please let your students know to cover any identifiable information (other than their name and picture) if they plan to use a driver’s license or passport.

For Instructors to Inform Students (template language for your course sites):

In order to ensure that exams are taken in as secure a manner as possible, we will be using Proctorio to remotely proctor exams for the Spring 2020 semester. This proctoring service comes at no cost to you, and requires no scheduling in advance of the exam itself. If your exam requires ID verification to begin your exam, it is recommended that you cover any identifiable information (such as your address or ID number) with a piece of tape, but you will need to display the photo ID with your name.

Please follow the proceeding instructions to ensure that you can take your exam in a timely manner:

  1. Be sure to have Google Chrome installed on your computer. Proctorio only works with Google Chrome.

  2. Go to the Chrome Extension store and install the Proctorio Extension for Chrome.

  3. You’re done! When you go to take an exam or quiz that uses Proctorio, it will automatically start proctoring (based on settings set by your instructor) as soon as you start the exam.

  4. To disable Proctorio when not taking an exam: Click on the Proctorio extension (the shield icon next to the address bar), and hover over the link “This can read and change site data.” In the dropdown menu provided, select the radio button next to “When you click the extension.” This will only enable Proctorio when you enable it in your browser.

Getting Help with a Proctorio Exam

Below are some additional tips that may help you troubleshoot issues:

  • Try uninstalling and reinstalling the Proctorio browser extension.
  • Navigate to the Secure Exam Proctor link in the course (likely located in the left-hand navigation menu) and click the Secure Exam Proctor link on the page that displays.
  • Close all other tabs and programs (Proctorio requires at least 2GB of RAM)

Should you need further help with your exam, please use the Live Chat support from Proctorio.

NOTE: For your privacy, it is recommended to disable the Google Chrome Proctorio Extension when not taking an exam.